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Summary of Book Of The Month Club Customer Service Calls

15 TOTAL CALLS
87% SUCCESSFUL CONNECTIONS
02:40 AVG CALL DURATION
31% ISSUES RESOLVED

Customers Contact Book Of The Month Club to Ask about:

Request for Information:

  • “Question about memebership”
  • “Question about a free book code”

Activation/ Cancellation:

  • “Cancelled but still have pending charge”

Payments and Charges:

  • “Additional charge”

Other:

  • “My Mom recieved a book of the month club gift but doesn't know who it's from”
  • “Never recieved July's package”
  • “Money back”

Book Of The Month Club Rating Stats

2.1 out of 5 stars
based on 10 reviews
See all 24 reviews

Rating stats

  1. 3 reviews
  2. 4 reviews
  3. 2 reviews
  4. 0 reviews
  5. 1 review

About Book Of The Month Club

Top 5 Book Of The Month Club Services

Membership, Shipping Service, Customer Care

Top 5 Book Of The Month Club Products

Website, Account

Top 5 Likes about Book Of The Month Club

Website, Selection, Prompt responses, Customer service, Books

Top 5 Dislikes about Book Of The Month Club

Not being able to cancel without forfeiting credits i paid for, Customer service, Cancellation process, Being charged after i cancelled, Website and customer service

Summary

Along with Book of the Month, Book Of The Month Club is a venture of Bookspan LLC, American mail-order, TV sales and catalog retailer headquartered in New York. Being on the market since 1926, Book Of The Month Club has been offering only cream of the crop selection among best selling stories to its readers. What she knew by Gilly Mcmillan and Eight Hundred Grapes by Laura Dave were among the most read books at Book Of The Month Club. Based on book critics’ picks, members of the platform can decide which story they would like to cover and order it within 6 working days. The membership allows readers getting 1 book for free and ordering 2 subsequent ones at just of $9.99.

Book Of The Month Club reviews and complaints

Book Of The Month Club is ranked 57 out of 508 in Periodicals & Publishing category

Payment Methods

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Book Of The Month Club Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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